Terms of Service
Welcome to Nova Universe! By using our website and services, you agree to the following Terms of Service. Please read them carefully before shopping with us.
1. Eligibility
Our products are designed for teenagers, but you must be at least 13 years old to use this website. If you’re under 18, you should have permission from a parent or guardian.
2. Use of Website
- You agree not to misuse our website or interfere with its security.
- You must provide accurate and up-to-date information when placing orders.
- Accounts should not be shared with others without permission.
3. Orders & Payments
- All prices are listed in INR (₹) unless stated otherwise.
- Payments must be completed before orders are processed.
- We reserve the right to cancel any suspicious or fraudulent orders.
4. Shipping & Delivery
We offer fast 24-hour shipping for most orders. Delivery times may vary depending on your location. Nova Universe is not responsible for delays caused by couriers or external factors.
5. Returns & Refunds
If you’re not satisfied with your purchase, you can request a return or exchange within 7 days of delivery. Items must be unused and in original condition. Refunds may take 5–7 business days to process.
6. Intellectual Property
All content, logos, designs, and images on Nova Universe are our property. You may not copy, use, or reproduce them without our permission.
7. Limitation of Liability
Nova Universe is not responsible for damages, losses, or issues caused by misuse of our products or services beyond what is required by law.
8. Changes to Terms
We may update these Terms of Service at any time. Changes will be effective once posted on this page. Please check regularly for updates.
Last updated: September 2025
9. Contact Us
If you have questions about these Terms, reach us at:
Email: support@novaverse.com
